Privacy Notice for c12mind
Effective Date: 02 August 2025

c12mind ("we", "us", or "our") is committed to protecting the privacy and personal data of all users of our website and services. This Privacy Notice explains how we collect, use, store, and disclose your personal data, and informs you of your rights under the General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Controller Contact Information

c12mind does not operate from a physical business address. If you have any questions or requests regarding your personal data, you may contact us at:

Email: contact@c12mind.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identification Data: Name, email address, username.

• Technical and Usage Data: IP address, browser type and version, device type, operating system, referring website, pages visited, and timestamps.

• Communication Data: Information provided through direct correspondence with us, including emails and contact form submissions.

We do not intentionally collect special categories of personal data (e.g., health data, racial or ethnic origin, religious beliefs) unless explicitly provided by you.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

• Consent: When you have given us clear and explicit permission to process your data for a specific purpose (e.g., subscribing to updates).

• Contractual Necessity: When processing is required to perform our obligations under a contract with you.

• Legitimate Interests: When processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

4. Purposes of Processing

Your personal data may be used for the following purposes:

• To operate, maintain, and improve our website and services.

• To respond to your inquiries or requests.

• To communicate with you, where applicable.

• To monitor website usage and ensure the security and functionality of our services.

We do not sell or lease your personal data to any third parties.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, including to comply with legal, regulatory, or accounting requirements. After the applicable retention period, personal data is securely deleted or anonymized.

6. Data Sharing

We may share your personal data with the following parties:

• Service Providers: Third-party companies that provide website hosting, analytics, IT support, or other essential services under strict confidentiality and data protection obligations.

• Legal Authorities: Where required by law or legal obligation.

All data recipients are required to protect personal data in accordance with applicable data protection laws and contractual obligations.

7. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure such transfers are protected by appropriate safeguards, including the use of Standard Contractual Clauses or other legally approved mechanisms.

8. Your Rights Under the GDPR

You have the following rights regarding your personal data:

• Right of Access: To request a copy of your personal data.

• Right to Rectification: To request correction of inaccurate or incomplete data.

• Right to Erasure: To request deletion of your data, subject to legal obligations.

• Right to Restrict Processing: To request limited processing of your data in certain circumstances.

• Right to Data Portability: To receive your data in a structured, commonly used format and transmit it to another controller.

• Right to Object: To object to processing based on legitimate interests or for direct marketing purposes.

• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at: contact@c12mind.com.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, destruction, or alteration. These measures are regularly reviewed to ensure data security and integrity.

10. Updates to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date. We encourage you to review this notice periodically.